- Service Name
211 Maryland
- Industry
Health and Human Services, Nonprofit, Community Support, Emergency Services
- Main Value Proposition
211 Maryland provides a vital connection to essential services, ensuring that individuals can access the help they need in times of crisis and beyond.
- Description
211 Maryland is a helpline that connects individuals with essential health and human services, including food, housing, and utility assistance. It serves as a comprehensive resource for Maryland residents seeking support during emergencies and everyday challenges.
- Key Features
Weekly mental health check-ins with trained professionals; Location and language-specific push alerts for public health emergencies; Multilingual services to support reporting hate crimes and connecting victims with resources; Senior support and assistance through Maryland Access Point
- Use Cases
211 Maryland is most valuable for individuals seeking assistance with food, housing, mental health support, and emergency services, particularly during public health crises.
- Competitive advantages
First-of-its-kind suicide prevention program with weekly mental health check-ins; Extensive multilingual support for diverse populations; Strong partnerships with state and local agencies to enhance service delivery
- Strengths
211 Maryland's strengths lie in its comprehensive resource database, strong community partnerships, and its ability to provide timely and relevant information to Maryland residents.
- Positioning
211 Maryland positions itself as a crucial resource for health and human services, emphasizing its role in connecting individuals with essential support during emergencies and everyday life.
- Audience
The target users include Maryland residents in need of health and human services, immigrants seeking support, and individuals facing emergencies or crises.
- CTA
Search for Help
- Tags
Mental Health
Community Support
Emergency Services
Resource Database
- Tagline
211 Can Help You
- Tone of Voice
Supportive, informative, compassionate
- Differentiation
211 Maryland uniquely combines a helpline with a comprehensive resource database, offering multilingual support and tailored alerts for public health emergencies, making it a critical service for diverse communities.
- Brand Positioning
211 Maryland is identified as a reliable and accessible service provider, dedicated to improving the well-being of Maryland residents through comprehensive support and advocacy.
- Founded
2010-01-01