- Service Name
800.com
- Industry
Telecommunications, Communication Services, Business Communication, Cloud Communications
- Main Value Proposition
800.com offers businesses the ability to separate personal and business communications while providing tools to track and analyze calls for better customer engagement.
- Description
800.com provides toll-free and local phone numbers that can be routed to cell phones or business landlines. The service is designed to help businesses manage their communications effectively while enhancing customer relationships.
- Key Features
Call Forwarding; Vanity Numbers; Call Tracking; Call Analytics
- Use Cases
Businesses looking to establish a professional presence, track marketing campaigns, and improve customer service through effective communication.
- Competitive advantages
Excellent customer service with fast response times; User-friendly platform suitable for non-tech-savvy users; Comprehensive analytics to optimize marketing efforts
- Strengths
The service is intuitive, offers a wide range of number options, and provides strong customer support, making it accessible for businesses of all sizes.
- Positioning
800.com positions itself as a reliable provider of business phone solutions that enhance customer service and marketing effectiveness.
- Audience
Small to medium-sized businesses, startups, and enterprises seeking to enhance their communication strategies.
- CTA
Get Started
- Tags
Toll-Free Numbers
Vanity Numbers
Call Tracking
Business Communication
- Tagline
Manage your business from anywhere
- Tone of Voice
Professional, supportive, user-friendly
- Differentiation
800.com stands out by offering a user-friendly interface and a variety of number types (toll-free, local, vanity) that cater to different business needs, along with robust analytics features.
- Brand Positioning
The brand identity emphasizes professionalism, reliability, and ease of use, appealing to businesses that value customer relationships.
- Founded
1997-01-01
- Founders
Michael Esposito