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@hotel: Summary

@hotel is an Instagram-based online travel agency (OTA) that offers exclusive hotel deals and personalized travel support. It aims to transform travel experiences through social commerce and significant savings for its users.

Service Name

@hotel

Industry

Travel, Online Travel Agency (OTA), Hotel Booking, Social Commerce

Main Value Proposition

Unlock unbeatable hotel deals while enjoying personalized support and a transparent booking experience.

Description

@hotel is an Instagram-based online travel agency (OTA) that offers exclusive hotel deals and personalized travel support. It aims to transform travel experiences through social commerce and significant savings for its users.

Key Features

Exclusive private room rates for registered users; 24/7 dedicated support from the Traveler Care team; No hidden fees guarantee with transparent pricing; Access to a large community of 75 million travelers for exceptional deals

Use Cases

Ideal for travelers looking for budget-friendly hotel options, personalized travel assistance, and those who prefer booking through social media platforms.

Competitive advantages

Zero advertising costs, allowing savings to be passed directly to users; Comprehensive 24/7 customer support through multiple channels; Exclusive access to private room rates for registered users

Strengths

The service excels in providing significant savings, personalized customer support, and a user-friendly experience through its social media integration.

Positioning

@hotel positions itself as a modern, community-driven OTA that prioritizes user savings and personalized service over traditional advertising methods.

Audience

The primary target users include budget-conscious travelers, social media-savvy individuals, and those seeking personalized travel experiences.

CTA

Create a free account to unlock exclusive deals

Tags
  • hotel deals

  • travel support

  • exclusive rates

  • budget travel

Tagline

Hotel deals you'll love, Traveler Care you'll remember

Tone of Voice

Friendly, supportive, transparent

Differentiation

@hotel uniquely leverages its large social media following to negotiate exclusive deals with hotels, which are not available on other booking platforms.

Brand Positioning

The brand identity is centered around being a traveler-focused platform that combines social media engagement with travel booking, appealing to a younger, tech-savvy audience.

Founded

2015-07-02

Founders
  • Andy Acs

  • Konrad Waliszewski