- Service Name
@hotel
- Industry
Travel, Online Travel Agency (OTA), Hotel Booking, Social Commerce
- Main Value Proposition
Unlock unbeatable hotel deals while enjoying personalized support and a transparent booking experience.
- Description
@hotel is an Instagram-based online travel agency (OTA) that offers exclusive hotel deals and personalized travel support. It aims to transform travel experiences through social commerce and significant savings for its users.
- Key Features
Exclusive private room rates for registered users; 24/7 dedicated support from the Traveler Care team; No hidden fees guarantee with transparent pricing; Access to a large community of 75 million travelers for exceptional deals
- Use Cases
Ideal for travelers looking for budget-friendly hotel options, personalized travel assistance, and those who prefer booking through social media platforms.
- Competitive advantages
Zero advertising costs, allowing savings to be passed directly to users; Comprehensive 24/7 customer support through multiple channels; Exclusive access to private room rates for registered users
- Strengths
The service excels in providing significant savings, personalized customer support, and a user-friendly experience through its social media integration.
- Positioning
@hotel positions itself as a modern, community-driven OTA that prioritizes user savings and personalized service over traditional advertising methods.
- Audience
The primary target users include budget-conscious travelers, social media-savvy individuals, and those seeking personalized travel experiences.
- CTA
Create a free account to unlock exclusive deals
- Tags
hotel deals
travel support
exclusive rates
budget travel
- Tagline
Hotel deals you'll love, Traveler Care you'll remember
- Tone of Voice
Friendly, supportive, transparent
- Differentiation
@hotel uniquely leverages its large social media following to negotiate exclusive deals with hotels, which are not available on other booking platforms.
- Brand Positioning
The brand identity is centered around being a traveler-focused platform that combines social media engagement with travel booking, appealing to a younger, tech-savvy audience.
- Founded
2015-07-02
- Founders
Andy Acs
Konrad Waliszewski