- Service Name
BigChange Job Management Software
- Industry
Software, SaaS, Job Management, Field Service Management
- Main Value Proposition
BigChange provides a comprehensive job management solution that integrates various functionalities to enhance operational efficiency and customer engagement.
- Description
BigChange offers an all-in-one job management platform designed specifically for field service businesses. It streamlines operations, enhances productivity, and improves customer satisfaction through integrated features.
- Key Features
CRM for a 360° view of every customer; Job scheduling to optimize workforce efficiency; Mobile app for engineers to access jobs digitally; Live fleet tracking for resource management
- Use Cases
Field service management for plumbing and heating companies; Job scheduling and tracking for electrical contractors; Financial management for facilities management businesses; Customer engagement through a dedicated portal for job requests and updates
- Competitive advantages
Customizable workflows to fit specific business needs; Significant cost savings with optimized scheduling and reduced admin time; Robust support and training resources available 24/7
- Strengths
The platform's strengths lie in its user-friendly interface, comprehensive feature set, and strong customer support, which collectively enhance user experience and operational efficiency.
- Positioning
BigChange positions itself as a leading provider of job management solutions specifically designed for field service industries, emphasizing efficiency, customer satisfaction, and comprehensive support.
- Audience
The primary target users include field service businesses in sectors such as plumbing, electrical contracting, facilities management, and drainage services, who benefit from streamlined operations and improved customer interactions.
- CTA
Get a demo
- Tags
Job Management
Field Service
CRM
Scheduling
- Tagline
The all-in-one job management software for field service businesses
- Tone of Voice
Professional, supportive, innovative
- Differentiation
BigChange stands out in the market by offering a fully integrated platform that combines job management, CRM, and financial management tailored for field service businesses, along with 24/7 UK-based support.
- Brand Positioning
BigChange is identified as a forward-thinking, customer-centric brand that prioritizes innovation and support in the job management software space.
- Founded
2013-01-01
- Founders
Martin Port