Cityfone: Summary

Cityfone

Telecommunications, service provider, customer support

Providing support to former customers for billing and number porting after service termination.

Cityfone was a telecommunications service provider that has ceased operations as of December 31, 2024. Customers of Cityfone, including its brands SimplyConnect and Zoomer, can seek assistance regarding billing and porting their phone numbers to new carriers.

Customer service request form; Assistance with billing inquiries; Support for porting phone numbers; Response within 7-10 business days

Former customers needing help with billing issues or porting their phone numbers to new carriers.

Dedicated customer service for former clients; Clear communication regarding service termination; Structured process for handling urgent inquiries

The service provided a clear pathway for customers to seek assistance post-termination, ensuring they have support during the transition.

Cityfone positioned itself as a supportive entity for customers navigating the end of their service.

Former Cityfone, SimplyConnect, and Zoomer customers who require assistance with their accounts.

Fill out the Cityfone customer service request form

• customer support

• billing assistance

• phone number porting

• service termination

Cityfone service has ended

Supportive, informative, clear

Cityfone's unique position was as a telecommunications provider that has now ceased operations, focusing on customer support during the transition.

Cityfone, as part of Rogers, aimed to maintain customer trust and support even after service cessation.