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Click Energy: Summary

Click Energy is a low-cost electricity supplier based in Northern Ireland, providing energy solutions for domestic, commercial, and farm use. The company focuses on offering competitive tariffs and exceptional customer service to its users.

Service Name

Click Energy

Industry

Energy, Utilities, Electricity Supply, Residential and Commercial Energy Services

Main Value Proposition

Click Energy offers low-cost electricity solutions tailored to meet the needs of various customer segments, ensuring affordability and satisfaction.

Description

Click Energy is a low-cost electricity supplier based in Northern Ireland, providing energy solutions for domestic, commercial, and farm use. The company focuses on offering competitive tariffs and exceptional customer service to its users.

Key Features

Round the Clock Tariff with competitive pricing; Special services for customers in vulnerable circumstances; Clickbacks Loyalty Scheme for discounts; Twilight Tariff for electric vehicle users

Use Cases

Click Energy is most valuable for households looking to save on electricity costs, businesses seeking reliable energy solutions, and electric vehicle owners wanting to benefit from lower night-time rates.

Competitive advantages

Lowest pricing options with the Round the Clock Tariff; Specialized services for vulnerable customers; Strong customer loyalty programs like Clickbacks

Strengths

Click Energy's main strengths include its competitive pricing, customer-centric services, and recognition as a leading supplier in customer satisfaction.

Positioning

Click Energy positions itself as a customer-first electricity supplier that prioritizes affordability and satisfaction in the Northern Ireland market.

Audience

The target users include residential customers, small business owners, and farmers in Northern Ireland who are looking for affordable electricity options.

CTA

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Tags
  • Low-cost electricity

  • Customer satisfaction

  • Energy solutions

  • Electric vehicle tariffs

Tagline

NI’s Top Electricity Supplier

Tone of Voice

Friendly, informative, supportive

Differentiation

Click Energy differentiates itself by being recognized as the top electricity supplier in Northern Ireland, as evidenced by its ranking in the Consumer Council's Customer Satisfaction Survey.

Brand Positioning

The brand identity of Click Energy is built around being a low-cost, reliable electricity provider that emphasizes customer service and satisfaction.

Founded

2015-10-01

Founders
  • Damian Wilson