- Service Name
Decolar
- Industry
Travel, Online Travel Agency, Travel Services, E-commerce
- Main Value Proposition
Decolar offers a one-stop solution for all travel needs, combining personalized service with competitive pricing.
- Description
Decolar is an online travel agency that provides a comprehensive range of travel services, including flight bookings, hotel accommodations, and vacation packages. It aims to simplify the travel planning process for users by offering personalized assistance and exclusive deals.
- Key Features
Personalized travel assistance via video call and WhatsApp; Exclusive discounts and coupons for first-time users; Wide range of travel services including flights, hotels, and car rentals; Loyalty program that allows users to accumulate points
- Use Cases
Decolar is most valuable for users planning vacations, business trips, or family travel, as well as those looking for exclusive deals and personalized travel advice.
- Competitive advantages
Direct access to a wide range of travel products from multiple suppliers; User-friendly platform that simplifies the booking process; Strong loyalty program that rewards users with points for future travel
- Strengths
Decolar's main strengths include its extensive network of travel service providers, personalized customer support, and a robust loyalty program that incentivizes repeat business.
- Positioning
Decolar positions itself as a leading online travel agency in Brazil, focusing on providing comprehensive travel solutions with a personal touch.
- Audience
The target users include leisure travelers, business travelers, families planning vacations, and individuals seeking personalized travel assistance.
- CTA
Start a video call, Chat on WhatsApp, Sign up to receive exclusive offers
- Tags
Travel Agency
Flight Booking
Hotel Reservations
Vacation Packages
- Tagline
Your travel agent is ready to help
- Tone of Voice
Friendly, supportive, professional
- Differentiation
Decolar stands out in the market by providing personalized travel assistance through various channels, including video calls and WhatsApp, which enhances customer engagement and satisfaction.
- Brand Positioning
Decolar's brand identity is centered around being a trusted travel partner that offers convenience, personalized service, and value for money.
- Founded
1999-01-01
- Founders
Martin Rastellino
Roberto Souviron