- Service Name
Done
- Industry
Home Services, Installation Services, Electrical Services, Plumbing Services
- Main Value Proposition
Done offers a seamless and efficient way to book home installation services with qualified professionals, ensuring high-quality results and customer satisfaction.
- Description
Done is a managed marketplace that connects users with qualified craftsmen for home installations in electrical, plumbing, kitchen, and bathroom services. Users can easily book services and receive quotes through a mobile app.
- Key Features
Fast project start via the Done app; Free project consultation and quotes; Qualified and insured craftsmen; Express help within 48 hours for urgent issues
- Use Cases
Home renovations requiring electrical or plumbing work; Urgent repairs that need to be addressed within 48 hours; Installation of appliances like dishwashers and washing machines; General home improvement projects
- Competitive advantages
High customer satisfaction with an average rating of 4.9 out of 5; 99% of customers would recommend Done's craftsmen; Fast response times and express service for urgent needs
- Strengths
Done's strengths include a strong reputation for quality service, a user-friendly platform, and a commitment to customer satisfaction through qualified professionals.
- Positioning
Done positions itself as a reliable and efficient solution for home installation services, focusing on quality and customer satisfaction.
- Audience
The target audience includes homeowners looking for reliable installation services, individuals needing urgent repairs, and those seeking professional help for home renovations.
- CTA
Get a quote
- Tags
home installation
qualified craftsmen
express service
customer satisfaction
- Tagline
Home installations with a click.
- Tone of Voice
Professional, friendly, reliable
- Differentiation
Done stands out by providing a managed marketplace that guarantees qualified and insured craftsmen, along with a user-friendly mobile app for easy booking and communication.
- Brand Positioning
Done's brand identity emphasizes trust, quality, and convenience, appealing to customers who value professional craftsmanship and a hassle-free experience.
- Founded
2019-03-01
- Founders
Alek Åström
Malin Granlund