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Modern: Summary

Modern is an all-in-one sales and marketing platform designed to help local businesses grow by centralizing communications, payments, and customer interactions. It offers features like messaging, scheduling, and review collection to enhance customer engagement and streamline operations.

Service Name

Modern

Industry

Software, Sales and Marketing, Business Management, CRM Solutions

Main Value Proposition

Modern provides a comprehensive platform that integrates various business functions to help local businesses increase revenue and improve customer satisfaction.

Description

Modern is an all-in-one sales and marketing platform designed to help local businesses grow by centralizing communications, payments, and customer interactions. It offers features like messaging, scheduling, and review collection to enhance customer engagement and streamline operations.

Key Features

Centralized messaging for customer interactions; Online payment collection for faster transactions; Automated scheduling and appointment reminders; Review collection to enhance online reputation

Use Cases

Local businesses looking to improve customer engagement and retention; Companies needing a streamlined solution for managing payments and scheduling; Businesses aiming to enhance their online reputation through review collection

Competitive advantages

Increased revenue potential with an average user revenue increase of 1.74x; High customer engagement through preferred communication methods like text messaging; Comprehensive features that cover all aspects of business management from reviews to payments

Strengths

Modern's strengths lie in its user-friendly interface, comprehensive feature set, ability to automate marketing processes, and strong focus on enhancing customer relationships.

Positioning

Modern positions itself as a future-first platform that empowers local businesses to thrive in a competitive market by leveraging technology for growth.

Audience

The primary target users are local business owners, sales and marketing teams, and customer service representatives who seek to improve operational efficiency and customer satisfaction.

CTA

Book a demo

Tags
  • CRM

  • Marketing Automation

  • Payment Processing

  • Customer Engagement

Tagline

Everything your business needs to win. Go Modern today!

Tone of Voice

Supportive, Engaging, Professional

Differentiation

Modern stands out by offering a fully integrated solution that combines CRM, payment processing, and marketing automation in one user-friendly platform, specifically tailored for local businesses.

Brand Positioning

Modern identifies itself as a growth-focused partner for businesses, emphasizing innovation and customer-centric solutions in its market stance.

Founded

2021-02-15

Founders
  • Patrick Guilbride