- Service Name
MyStay
- Industry
Hospitality, technology, guest experience, digital solutions
- Main Value Proposition
MyStay offers a comprehensive platform that enhances the guest experience while simultaneously increasing hotel revenues through effective upselling and streamlined services.
- Description
MyStay is a contactless solution designed to enhance the guest experience in hotels by providing seamless digital services. It enables hoteliers to increase their revenues and improve guest satisfaction through various innovative features.
- Key Features
Digital Check-in; Welcome SMS & Email; Interactive Map; Smart Catalogue
- Use Cases
MyStay is most valuable in scenarios such as enhancing guest check-in processes, providing information about local attractions, and facilitating upselling opportunities before guests arrive.
- Competitive advantages
200% ROI delivery; Flexibility for various hotel sizes, from four rooms to four hundred; Quick setup time of just 20 minutes
- Strengths
MyStay's strengths lie in its ability to provide a contactless experience, enhance guest engagement through pre-arrival communication, and offer immediate solutions to guest inquiries, thereby improving overall satisfaction.
- Positioning
MyStay positions itself as a leading guest experience platform that leverages technology to create a contactless and efficient hotel stay.
- Audience
The target users include hotel owners and managers looking to improve guest experiences, travelers seeking seamless hotel services, and hospitality businesses aiming to increase their operational efficiency.
- CTA
Get started
- Tags
contactless solution
guest experience
hotel management
digital services
- Tagline
Contactless solution for the smoothest guest journey imaginable
- Tone of Voice
Innovative, supportive, professional
- Differentiation
MyStay is recognized as the most complete worldwide solution to mitigate COVID-19’s impact on tourism, endorsed by the United Nations World Tourism Organization and the World Health Organization.
- Brand Positioning
MyStay identifies itself as a global relationship platform that bridges the gap between hotels and their guests, focusing on enhancing service delivery and guest satisfaction.
- Founded
2016-01-01
- Founders
Pavlína Zychová
Radek Novotny