- Service Name
HEI Hotels & Resorts
- Industry
Hospitality, Hotel Management, Investment, Real Estate
- Main Value Proposition
HEI Hotels & Resorts offers unparalleled expertise in hotel investment and management, ensuring high profitability and exceptional guest experiences through a culture of empowerment and accountability.
- Description
HEI Hotels & Resorts is a leading privately held hotel investment and third-party management company, founded in 1985. The company specializes in maximizing hotel real estate value through a unique blend of art and science in their operations.
- Key Features
Strong focus on associate investment and development; Expertise in managing a diverse portfolio of hotel assets; Proven track record in maximizing hotel real estate value; Unique operating platform tailored for institutional hotel assets
- Use Cases
Investing in and managing luxury, upper-upscale, and premium select serve hotels; Enhancing guest experiences in urban, super-suburban, and resort locations; Attracting and retaining top talent in the hospitality industry
- Competitive advantages
Established track record of investing billions in hotel equity; Strong relationships with brand and capital partners; High associate satisfaction scores leading to exceptional guest experiences
- Strengths
HEI Hotels & Resorts excels in creating a culture that values associates, leading to high performance and guest satisfaction, while also maintaining a diverse and robust portfolio of hotel assets.
- Positioning
HEI Hotels & Resorts positions itself as a leader in the hotel investment and management sector, focusing on maximizing asset value through a unique blend of operational art and science.
- Audience
The primary audience includes institutional investors, hotel franchisors, and hospitality professionals seeking high-quality management services and investment opportunities.
- CTA
Explore our Portfolio
- Tags
Hotel Investment
Management Services
Hospitality Excellence
Associate Development
- Tagline
THE ART + SCIENCE OF INVESTING IN PEOPLE TO MAXIMIZE HOTEL REAL ESTATE VALUE
- Tone of Voice
Professional, Empowering, Trustworthy
- Differentiation
The company uniquely combines a deep understanding of guest experiences with data-driven strategies to maximize revenue, setting it apart from competitors in the hotel management industry.
- Brand Positioning
The brand is identified as a trusted partner in the hospitality industry, emphasizing a commitment to associates and exceptional guest experiences.
- Founded
2002-01-01
- Founders
Gary Mendell
Steve Mendell