- Service Name
Horizontal Digital
- Industry
Digital, Technology
- Main Value Proposition
We put people at the center of everything we do, We operate as a boutique at a global level
- Description
An Experience Forward Consultancy
- Key Features
CX Strategy & Design, Sales, Service & CRM, Commerce, Customer Data Management, Digital Experience Management, Infrastructure, Integrations & Governance, Analytics & AI, Marketing Automation, Managed Services
- Use Cases
This service can be used for creating meaningful, end-to-end experiences through strategy, creativity and technology. It can also be used for sales, customer service, e-commerce, data management, digital experience management, infrastructure management, analytics and marketing automation.
- Competitive advantages
Horizontal Digital has a strong focus on putting people at the center of everything they do, and operates as a boutique at a global level. They also have expertise in various areas such as CX strategy, sales, service, CRM, commerce, data management, digital experience management, infrastructure management, analytics and marketing automation.
- Pricing
N/A
- Strengths
Horizontal Digital's strengths lie in their focus on people, their global reach, and their expertise in various areas such as CX strategy, sales, service, CRM, commerce, data management, digital experience management, infrastructure management, analytics and marketing automation.
- Positioning
Horizontal Digital positions itself as an experience forward consultancy that puts people at the center of everything they do. They also operate as a boutique at a global level.
- Audience
Horizontal Digital's audience includes businesses looking for a consultancy that can help them create meaningful, end-to-end experiences through strategy, creativity and technology. They also cater to businesses looking for expertise in areas such as CX strategy, sales, service, CRM, commerce, data management, digital experience management, infrastructure management, analytics and marketing automation.
- Brand Positioning
Horizontal Digital positions itself as an experience forward consultancy that puts people at the center of everything they do. They also operate as a boutique at a global level.
- CTA
The call to actions on the website include scrolling, watching videos, downloading an eBook, and contacting the company for more information.
- Differentiation
Horizontal Digital differentiates itself from competitors by focusing on putting people at the center of everything they do, and by operating as a boutique at a global level. They also have expertise in various areas such as CX strategy, sales, service, CRM, commerce, data management, digital experience management, infrastructure management, analytics and marketing automation.
- Social Proof
Horizontal Digital has been recognized as the Salesforce Marketing & Commerce Cloud Partner of the Year, which showcases their product knowledge and delivery excellence. They also have a library of sessions covering various topics related to digital experience, which can be easily accessed by businesses.
- Tone of Voice
The tone of voice used by Horizontal Digital is professional, knowledgeable, and customer-centric.
- Trust Factors
Horizontal Digital's trust factors include their expertise in various areas such as CX strategy, sales, service, CRM, commerce, data management, digital experience management, infrastructure management, analytics and marketing automation. They also have a strong focus on putting people at the center of everything they do.
- Founded
2003-01-01
- Founders
Sabin Ephrem