- Service Name
Instant Consult
- Industry
Healthcare, Telehealth, Online Medical Services
- Main Value Proposition
Instant Consult provides convenient and affordable access to healthcare through online consultations, eliminating the need for in-person appointments.
- Description
Instant Consult is an online platform that connects Australians with qualified doctors for telehealth consultations. The service offers a range of medical services including prescriptions, medical certificates, and referrals, all accessible via video call.
- Key Features
Instant connection to qualified doctors; Affordable consultations starting from $45; Available 7 days a week from 6 AM to midnight; Bulk-billing for patients under 12 months
- Use Cases
Patients needing immediate medical advice; Individuals requiring prescriptions or medical certificates; Users seeking specialist referrals or pathology requests
- Competitive advantages
24/7 availability, including public holidays; No appointment necessary, reducing wait times; Comprehensive services including prescriptions and referrals directly through the app
- Strengths
The service is operational 365 days a year, has a strong reputation with over 870,000 completed consultations, and is recognized for its commitment to quality healthcare.
- Positioning
Instant Consult positions itself as a leading telehealth provider in Australia, focusing on accessibility and convenience for patients.
- Audience
The primary audience includes busy professionals, parents with young children, and individuals seeking convenient healthcare solutions across Australia.
- CTA
Request a Consult
- Tags
Telehealth
Online Consultations
Healthcare Access
Medical Services
- Tagline
Speak to a doctor through video call
- Tone of Voice
Professional, reassuring, accessible
- Differentiation
Instant Consult stands out by offering immediate access to doctors without the need for prior appointments, ensuring patients can connect with healthcare professionals at their convenience.
- Brand Positioning
The brand emphasizes innovation in healthcare delivery, aiming to make medical consultations more accessible and efficient for all Australians.
- Founded
2017-01-01