- Service Name
Kraken
- Industry
Energy, technology, utilities, energy management
- Main Value Proposition
Kraken offers a smart operating system that automates the energy supply chain, enabling utilities to provide exceptional service while transitioning to a decentralized and decarbonized energy system.
- Description
Kraken is an advanced operating system designed for utilities and the energy industry, focusing on optimizing energy resources and enhancing customer experiences. It provides a comprehensive platform for managing distributed energy resources and improving operational efficiency.
- Key Features
End-to-end platform for utilities; Real-time data on grid performance; Integration of distributed energy resources; Improved customer service and operational efficiency
- Use Cases
Managing distributed energy resources for improved grid performance; Enhancing customer service experiences in utility operations; Streamlining field operations for installation and maintenance; Optimizing asset management for renewable energy generation
- Competitive advantages
Proven track record with over 60 million customer accounts managed; Significant cost reductions in service delivery; High customer service ratings and on-time project migrations
- Strengths
Kraken's strengths lie in its comprehensive technology that supports various utility functions, its ability to drive innovation in the sector, and its focus on customer satisfaction and operational cost savings.
- Positioning
Kraken positions itself as a leader in the energy technology sector, providing innovative solutions that meet the evolving needs of utilities in a rapidly changing energy landscape.
- Audience
The primary target users include distribution utilities, customer utilities, renewable asset owners, and water utilities, all of whom can maximize value from Kraken's integrated solutions.
- CTA
Book a demo
- Tags
energy management
customer experience
operational efficiency
renewable energy
- Tagline
Utilities, upgraded
- Tone of Voice
Innovative, authoritative, customer-focused
- Differentiation
Kraken is unique in being the only proven end-to-end platform specifically tailored for utilities, combining various functionalities into a single cohesive system that enhances both customer experience and operational efficiency.
- Brand Positioning
Kraken is identified as a global energy tech pioneer focused on facilitating a customer-centric and affordable green energy revolution, emphasizing its commitment to sustainability and innovation.
- Founded
2013-01-01
- Founders
Andy Molineux
Graham Oakes
Matt Fisher
Matt Potts