- Service Name
Likewize
- Industry
Technology, service industry, customer support, device management
- Main Value Proposition
Likewize offers a seamless experience for customers facing tech issues, ensuring they receive timely support and solutions to keep their devices functional.
- Description
Likewize provides comprehensive solutions for managing technology disruptions, ensuring customers are supported throughout the lifecycle of their connected devices. Their services include protection, support, and upgrades for various tech products.
- Key Features
Comprehensive device protection against damage, loss, or theft; 24/7 customer support powered by an extensive AI-driven knowledge base; Affordable and easy technology upgrades; Global reach with over 1,100 walk-in locations
- Use Cases
Likewize is most valuable in scenarios involving device protection, technical support for connected devices, and facilitating affordable upgrades for consumers.
- Competitive advantages
High first call resolution rate of 97%; Significant experience with over 250 million tech problems resolved annually; Strong partnerships with major global brands, enhancing credibility and trust
- Strengths
Likewize's strengths include its extensive support network, high customer satisfaction scores, and innovative service offerings that adapt to customer needs.
- Positioning
Likewize positions itself as a leader in tech support and device management, focusing on customer satisfaction and innovative solutions.
- Audience
The target users include tech-savvy consumers, businesses needing reliable tech support, and brands looking for partnership in customer service solutions.
- CTA
Ready to get in touch?
- Tags
tech support
device protection
customer satisfaction
technology upgrades
- Tagline
Every tech problem made painless.
- Tone of Voice
Professional, supportive, innovative
- Differentiation
Likewize stands out in the market by providing a complete lifecycle support for connected devices, backed by a vast AI-driven knowledge base and a strong global presence.
- Brand Positioning
Likewize is identified as a trusted partner in technology management, emphasizing reliability, innovation, and customer-centric services.
- Founded
2004-01-01