Maqsam: Summary

Maqsam

Telecommunications, Software, Cloud Communication, Contact Center Solutions

Maqsam offers a comprehensive solution that automates customer interactions, improving efficiency and customer satisfaction while driving revenue growth.

Maqsam is a contact center solution powered by Arabic AI that enhances customer experience and operational efficiency. It automates customer support and sales tasks, enabling businesses to boost revenue and improve interactions.

Accurate Arabic Support; Smart Call Routing (IVR); Local Numbers in 200+ Cities; Advanced Analytics for Decision Making

Maqsam is most valuable for customer service operations, sales teams, and businesses looking to enhance their communication strategies in the MENA region.

Proprietary Arabic AI for precise ASR and sentiment analysis; Local presence with numbers in over 200 cities; Expert team with experience from globally renowned tech companies

Maqsam's strengths lie in its advanced AI capabilities, ease of integration with existing tools, and a strong focus on customer support tailored for Arabic-speaking users.

Maqsam positions itself as a leading contact center solution in the MENA region, focusing on Arabic-speaking markets and emphasizing local compliance and support.

The target users include small to medium-sized businesses (SMBs), enterprises, customer service teams, and sales agents who require efficient communication solutions.

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• Arabic AI

• Customer Support

• Contact Center

• Business Communication

Contact Center Solution Powered by Arabic AI

Professional, Friendly, Innovative

Maqsam uniquely combines advanced Arabic AI technology with local compliance and support, catering specifically to the needs of businesses operating in the MENA region.

Maqsam is identified as a friendly and innovative cloud communication suite, dedicated to enhancing business communication for SMBs and enterprises in the MENA region.

2019-02-01

• Fouad Jeryes

• Sinan Taifour