Mend: Summary

Mend

Healthcare, technology, telehealth, patient engagement

Mend offers a frictionless patient engagement and telehealth experience that automates workflows, increases digital patient intake, and reduces no-shows to improve healthcare outcomes.

Mend is a telehealth patient engagement platform designed to streamline patient intake and communication for healthcare organizations. It automates workflows and enhances the telemedicine experience to reduce no-shows and improve patient outcomes.

Patient Self Scheduling (PSS); Automated appointment reminders; Enhanced Virtual Waiting Room (EVWR); Digital Check-Ins for in-person and virtual appointments

Mend is most valuable in scenarios where healthcare organizations need to reduce no-show rates, improve patient intake processes, and enhance overall patient engagement in both in-person and telehealth settings.

High patient adoption rate of 90% compared to the average 30% for patient portals; Ability for patients to self-schedule, significantly reducing administrative burdens; Comprehensive digital tools that streamline the entire patient journey from scheduling to post-visit follow-up

Mend's strengths lie in its user-friendly interface, robust automation features, and the ability to enhance patient engagement through self-service options and effective communication tools.

Mend positions itself as a leading telehealth solution that bridges the gap between traditional healthcare practices and modern digital engagement strategies.

The target users include healthcare providers, mental and behavioral healthcare organizations, and administrative staff who seek to improve patient engagement and operational efficiency.

Mend's brand identity emphasizes innovation in patient engagement and telehealth, focusing on ease of use, security, and improved patient outcomes.

Ready to start using Mend in your practice?

Mend uniquely integrates telehealth solutions with existing workflows, allowing providers to conduct visits directly within their current Electronic Health Record (EHR) systems, which enhances user experience and efficiency.

Mend The Gap: Elevate Your Patient Engagement Strategy

• telehealth

• patient engagement

• workflow automation

• digital health

Professional, supportive, user-friendly

2014-01-01

• Matt McBride