- Service Name
North Carolina 811
- Industry
Utilities, category: Communication Services, sub-category: Utility Locating Services
- Main Value Proposition
North Carolina 811 offers a free service that connects users with utility providers to mark underground lines, ensuring safe digging practices.
- Description
North Carolina 811 provides a communication link between individuals planning to dig and local utility providers to ensure safe excavation. The service allows users to request utility locates for their projects, helping to prevent damage to underground lines.
- Key Features
Single Address Ticket for utility locate requests; Positive Response system to check locate status; Remote Ticket Entry for professional excavators; Update Lite for extending the life of locate requests
- Use Cases
The service is most valuable for homeowners planning to dig, professional excavators needing multiple locates, and anyone requiring information about underground utility lines before starting excavation work.
- Competitive advantages
Free utility marking service for users; Direct communication with local utility providers; Comprehensive educational resources and training for safe digging
- Strengths
The service is well-established since 1978, providing reliable and efficient communication for utility locates, along with a strong emphasis on safety and education.
- Positioning
North Carolina 811 positions itself as a crucial resource for safe excavation, promoting awareness and compliance with local digging laws.
- Audience
The target users include homeowners, professional excavators, and contractors who need to ensure safe digging practices.
- CTA
REQUEST A LOCATE
- Tags
Utility Locating
Safe Digging
Excavation Safety
Communication with Utilities
- Tagline
Dig Safely. Contact 811 Before You Dig
- Tone of Voice
Informative, supportive, safety-conscious
- Differentiation
NC811 uniquely positions itself as a free service that facilitates communication between excavators and utility companies, emphasizing safety and compliance with local laws.
- Brand Positioning
The brand is identified as a safety advocate in the excavation industry, focusing on preventing accidents and damage to underground utilities.
- Founded
1978-01-01