- Service Name
Red Matter
- Industry
Telecommunications, technology, Value Added Services, voice applications
- Main Value Proposition
Red Matter provides unique Value Added Services that drive customer loyalty and improve Average Revenue Per User (ARPU) for mobile network operators.
- Description
Red Matter is a technology vendor that specializes in developing Value Added Services for mobile and fixed line operators. Their services enhance customer acquisition and retention through innovative network-based voice applications.
- Key Features
Scalable and resilient technology; Fast service delivery with cloud-based infrastructure; High-value, high-margin customer offerings; Modular architecture designed to meet evolving needs
- Use Cases
Primary scenarios include enhancing customer loyalty for mobile operators, integrating voice services with CRM systems, and providing compliance-driven voice solutions for enterprises.
- Competitive advantages
Global footprint with data centers on four continents; Highly skilled team specializing in voice applications; Carrier-grade service level agreements (99.999% uptime)
- Strengths
Red Matter's strengths include its expertise in voice services, a strong focus on customer loyalty, and the ability to quickly deliver tailored solutions that meet market demands.
- Positioning
Red Matter positions itself as a leading provider of innovative voice services that help operators differentiate themselves in a competitive market.
- Audience
Target users include mobile network operators (MNOs), mobile virtual network operators (MVNOs), and telecommunications companies (Telcos) looking to enhance their service offerings.
- CTA
Contact Red Matter for partnership opportunities
- Tags
Value Added Services
Voice Technology
Telecommunications
Customer Loyalty
- Tagline
Red Matter is a technology vendor that develops Value Added Services for mobile and fixed line operators.
- Tone of Voice
Professional, innovative, reliable
- Differentiation
Red Matter differentiates itself by offering rapid deployment of specialized voice services without requiring operators to invest heavily in complex in-network applications.
- Brand Positioning
The brand identity of Red Matter emphasizes innovation, expertise in voice technology, and a commitment to enhancing customer experiences.
- Founded
2009-01-01
- Founders
Jim Page
Neil Burgess
Neil Hammerton