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Rimini Street: Summary

Rimini Street is an independent provider of enterprise software support services, specializing in support for Oracle and SAP licensees. The company offers end-to-end solutions that help organizations maximize their existing IT systems while reducing costs and avoiding unnecessary upgrades.

Service Name

Rimini Street

Industry

Information Technology, Software Support, Enterprise Software, Third-Party Support

Main Value Proposition

Rimini Street provides comprehensive support solutions that enable organizations to maximize the potential of their existing IT systems, reduce costs, and drive innovation without the pressure of vendor-led upgrades.

Description

Rimini Street is an independent provider of enterprise software support services, specializing in support for Oracle and SAP licensees. The company offers end-to-end solutions that help organizations maximize their existing IT systems while reducing costs and avoiding unnecessary upgrades.

Key Features

End-to-end support for enterprise software; Cost reduction strategies for IT support; Expertise in Oracle and SAP systems; Proactive support model addressing client needs

Use Cases

Organizations looking to reduce IT support costs; Companies needing to extend the life of their ERP investments; Businesses aiming to innovate without the pressure of vendor upgrades

Competitive advantages

Significantly lower support costs compared to traditional vendors; Faster response times for critical issues; Ability to maintain existing software versions without forced upgrades

Strengths

Rimini Street's strengths include a large pool of in-house engineering talent, a proven track record of client satisfaction, and a commitment to delivering high-quality, personalized support.

Positioning

Rimini Street positions itself as a trusted partner for enterprise software support, emphasizing its independence from traditional software vendors and its focus on delivering tailored solutions.

Audience

The primary audience includes CIOs, CFOs, and IT managers in large enterprises that rely on Oracle and SAP systems, as well as organizations seeking cost-effective IT support solutions.

Brand Positioning

Rimini Street is recognized as a global leader in third-party enterprise software support, known for its customer-centric approach and commitment to innovation.

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Differentiation

Rimini Street stands out in the market as a leading third-party support provider with a focus on customer-centric service, offering faster response times and tailored solutions that traditional vendors do not provide.

Tagline

Accelerate innovation to deliver business value today

Tags
  • Enterprise Software Support

  • Cost Reduction

  • Innovation

  • Third-Party Support

Tone of Voice

Professional, supportive, innovative

Founded

2005-01-01

Founders
  • Seth Ravin