Strengths
Sav-Rx is 100% independent and family-owned since 1968, allowing for a strong commitment to client interests without outside investor pressures.
The company offers the most cost-effective solutions, with clients experiencing 44% less pharmaceutical spending than the market average since 2015.
Sav-Rx boasts a high resolution rate, with 98% of inquiries resolved during the first contact, ensuring efficient customer service.
The organization emphasizes radical transparency in its operations, providing honest contracting and clear communication with clients.
Sav-Rx's unique positioning as a unionized PBM endorsed by major labor organizations highlights its commitment to the labor movement and worker rights.
The company has a high member satisfaction rate of 98%, indicating strong client loyalty and positive user experiences.
Sav-Rx's personalized support model, which features real American workers instead of automated systems, enhances customer trust and satisfaction.
The firm has a remarkable client retention rate of 99%, demonstrating its effectiveness in maintaining long-term relationships with clients.