- Service Name
simpleERB
- Industry
Hospitality, Software, Restaurant Management, Reservation Systems
- Main Value Proposition
simpleERB helps restaurants run more efficiently and maximize profits by eliminating no-shows and simplifying the reservation process.
- Description
simpleERB is an online restaurant diary and booking management system designed to streamline reservation processes for restaurants. It offers features that help manage bookings, payments, and customer interactions efficiently.
- Key Features
Cloud-based system with no new hardware required; Unlimited tables, areas, devices, and users; Automatic SMS and email reminders to customers; Drag and drop reservation management
- Use Cases
simpleERB is most valuable for restaurants looking to transition from paper-based systems to electronic management, those needing to handle high volumes of bookings, and establishments aiming to reduce no-shows and cancellations.
- Competitive advantages
No additional hardware costs as it works on existing devices; Quick setup time of approximately 30 minutes; Strong customer support with responsive assistance
- Strengths
The service is user-friendly, adaptable to various restaurant needs, and backed by a reputable company with extensive experience in the hospitality industry.
- Positioning
simpleERB positions itself as an accessible and efficient solution for restaurant reservation management, catering to both small and large establishments.
- Audience
The target users include restaurant owners, managers, and staff who seek to improve their reservation processes and customer service. The maximum value is gained by those managing busy dining establishments.
- CTA
Start your free trial today.
- Tags
restaurant management
reservation system
booking software
customer engagement
- Tagline
A simple electronic reservation book
- Tone of Voice
Simple, supportive, professional
- Differentiation
simpleERB stands out in the market by offering a no-lock-in monthly contract, allowing users to pause or adjust their plans as needed, which provides flexibility for restaurant operators.
- Brand Positioning
The brand identity of simpleERB emphasizes simplicity, affordability, and powerful functionality, appealing to modern restaurateurs looking for effective management tools.
- Founded
2012-01-01
- Founders
Ronnie Somerville