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Smartlook: Summary

Smartlook is a behavior analytics platform that records user interactions on websites and mobile applications. It combines quantitative and qualitative analytics to provide insights into user behavior, helping teams improve their products and user experiences.

Service Name

Smartlook

Industry

Analytics, Software, Product Analytics, User Behavior Analytics

Main Value Proposition

Smartlook offers a unique combination of quantitative and qualitative analytics that is easy for growing teams to set up and adopt, enabling them to gain powerful insights into user behavior.

Description

Smartlook is a behavior analytics platform that records user interactions on websites and mobile applications. It combines quantitative and qualitative analytics to provide insights into user behavior, helping teams improve their products and user experiences.

Key Features

Session recordings to watch real user behavior; Heatmaps to visualize user engagement; Event tracking to check all user actions; Funnel analysis to understand user paths

Use Cases

Smartlook is most valuable for product teams looking to improve user experience, marketing teams analyzing user engagement, and developers troubleshooting app issues through crash reports.

Competitive advantages

User-friendly interface that requires no coding skills for setup; Comprehensive analytics that combines session recordings with event-based tracking; Wide range of integrations with popular tools like Salesforce and Slack

Strengths

Smartlook's strengths lie in its ability to provide clear insights through session recordings, advanced filtering capabilities, and a robust set of features that cater to both web and mobile analytics.

Positioning

Smartlook positions itself as a comprehensive analytics solution that bridges the gap between quantitative data and qualitative insights, catering to the needs of growing teams.

Audience

The target users include product managers, marketing teams, and developers who seek to enhance user experience and optimize product performance.

CTA

Try it free

Tags
  • User Analytics

  • Behavior Insights

  • Session Recordings

  • Heatmaps

Tagline

Comprehensive product analytics & visual user insights

Tone of Voice

Informative, supportive, user-friendly

Differentiation

Smartlook is the only combined quantitative and qualitative analytics platform that simplifies the setup process for growing teams, making it accessible without requiring developer assistance.

Brand Positioning

Smartlook's brand identity emphasizes ease of use, powerful insights, and integration capabilities, appealing to organizations looking for effective analytics solutions without complex setups.

Founded

2016-02-01

Founders
  • Dusan Kmet

  • Petr Janosik

  • Vladimir Sandera