- Service Name
Smartsupp
- Industry
Technology, Software, Customer Engagement, E-commerce Solutions
- Main Value Proposition
Smartsupp helps businesses increase their online sales and improve customer satisfaction through effective communication tools.
- Description
Smartsupp is a comprehensive customer engagement platform that combines live chat, AI chatbots, and lead generation tools to enhance online sales and customer support. It empowers businesses to connect with visitors in real-time, automate responses, and capture leads effectively.
- Key Features
Live Chat for real-time customer interaction; AI Shopping Assistant for automated product recommendations; Chatbot for handling customer inquiries 24/7; Lead Generation tools to capture and manage leads
- Use Cases
Smartsupp is most valuable for e-commerce businesses looking to enhance customer engagement, small businesses aiming to improve customer service, and teams needing to streamline communication.
- Competitive advantages
Ability to handle up to 80% of customer inquiries with AI; Customizable chat solutions that fit various business needs; Seamless integration with over 80 e-commerce platforms
- Strengths
Smartsupp's strengths lie in its user-friendly interface, powerful AI capabilities, and the ability to unify customer interactions across multiple channels.
- Positioning
Smartsupp positions itself as an essential tool for businesses aiming to enhance customer engagement and drive sales through conversational commerce.
- Audience
The target users include small to medium-sized e-commerce businesses, customer service teams, and marketing professionals seeking to boost online sales.
- CTA
Try Live Chat and AI for Free
- Tags
Live Chat
AI Chatbot
Lead Generation
Customer Engagement
- Tagline
AI Shopping Assistant accelerates your growth
- Tone of Voice
Professional, Engaging, Supportive
- Differentiation
Smartsupp uniquely integrates AI-driven solutions with live chat capabilities, allowing businesses to automate customer interactions while maintaining a personal touch.
- Brand Positioning
Smartsupp is recognized as a leading solution for small businesses, emphasizing its effectiveness in improving customer outreach and online sales.
- Founded
2013-03-01
- Founders
Petr Janosik
Vladimir Sandera