- Service Name
Starfish OMS
- Industry
Retail, e-commerce, order management, software solutions
- Main Value Proposition
Starfish OMS offers a comprehensive solution for managing orders efficiently, enhancing customer service, and adapting to the unique needs of retailers.
- Description
Starfish OMS is an enterprise order management system designed for retailers and e-commerce businesses. It enables the management of the entire lifecycle of an order, providing flexibility and speed in order processing.
- Key Features
Management of the entire lifecycle of an order; Integration with various sales channels like Click&Collect and Ship from Store; Customizable business process module in BPMN 2.0 format; 24/7 technical support and dedicated manager for enterprise clients
- Use Cases
Starfish OMS is most valuable for retailers looking to enhance their order fulfillment processes, integrate online and offline sales channels, and improve customer service.
- Competitive advantages
Flexible business process customization without altering the standard OMS API; Financial guarantees in case of no results from implementation; Support for a variety of sales and logistics scenarios with quick deployment options
- Strengths
Starfish OMS provides a robust platform for order management with a focus on operational excellence, customer experience, and adaptability to various retail scenarios.
- Positioning
Starfish OMS positions itself as a leading operational tool for retailers, emphasizing efficiency and customer satisfaction in a challenging retail environment.
- Audience
The target users include retail businesses, e-commerce platforms, and distributors seeking to optimize their order management processes.
- CTA
Request a presentation
- Tags
Order Management System
Retail Solutions
E-commerce Integration
Customer Experience
- Tagline
Increase your retail sales by 25%
- Tone of Voice
Professional, supportive, innovative
- Differentiation
Unlike traditional CRM systems, Starfish OMS focuses on operational efficiency rather than marketing, allowing for tailored order fulfillment processes.
- Brand Positioning
Starfish OMS is identified as a reliable partner for retailers transitioning to omnichannel sales, focusing on delivering measurable results and customer-centric solutions.
- Founded
2017-12-01
- Founders
Artem Sporykhin