- Service Name
Telme
- Industry
Technology, Digital Services, Customer Experience Management, Healthcare Solutions
- Main Value Proposition
Telme provides unique notifications tailored to the specific needs of your business, helping to reduce waiting times and improve customer satisfaction.
- Description
Telme is a digital platform that enhances customer experience by providing tailored solutions for various types of businesses. It offers a range of services designed to save time for both businesses and their customers.
- Key Features
QLeader - Digital appointment scheduling system; QLeader PLUS - Automatic customer entry management system; Telme Now - Updates on queue progress; .O.R.R - Reporting system from the operating room to family members
- Use Cases
Managing customer appointments in healthcare settings; Providing real-time updates to families waiting for surgical outcomes; Streamlining customer entry processes in various service industries
- Competitive advantages
Comprehensive digital integration across multiple platforms; Real-time updates for customers and their families; Focus on reducing waiting times and enhancing customer satisfaction
- Strengths
Telme's main strengths include its user-friendly mobile platform, the ability to provide real-time updates, and its focus on improving the overall customer experience.
- Positioning
Telme positions itself as a leader in digital customer experience solutions, catering to a wide range of industries with a focus on efficiency and customer satisfaction.
- Audience
The target users include healthcare providers, service industry businesses, and families of patients who benefit from real-time updates.
- CTA
Advance today with Telme!
- Tags
Digital Solutions
Customer Experience
Queue Management
Healthcare Technology
- Tagline
While they wait - you progress
- Tone of Voice
Professional, supportive, innovative
- Differentiation
Telme stands out in the market by integrating various digital solutions that streamline customer interactions and reduce wait times without the need for kiosks or paperwork.
- Brand Positioning
Telme is identified as a pioneering company in Israel for digital customer experience management, offering tailored solutions for diverse business needs.
- Founded
2009-01-01
- Founders
Avi Balzam
Shlomo Zitman