- Service Name
The Big Screen Store
- Industry
Retail, Electronics, Home Entertainment, Television Sales
- Main Value Proposition
The Big Screen Store guarantees low prices and the best service on all Samsung Big Screen TVs, ensuring immediate delivery and double the warranty.
- Description
The Big Screen Store is a premier retailer specializing in TVs, soundbars, and furniture, particularly focusing on Samsung's latest 4K and 8K technology. They offer competitive pricing, exceptional service, and a commitment to customer satisfaction.
- Key Features
Free Inside Delivery; Free Double Warranty on all TVs; Low Price Guarantee against competitors; Convenient Showrooms in the Baltimore and Washington DC area
- Use Cases
The service is most valuable for customers looking to purchase high-quality TVs for home entertainment, home offices, or teleconferencing needs.
- Competitive advantages
Guaranteed lower prices than Best Buy, Amazon, and Costco; Free White Glove Delivery on local orders; Over 27 years of experience in the industry with a strong customer service reputation
- Strengths
The store's strengths include a wide selection of high-quality TVs, exceptional customer service, and a strong commitment to customer satisfaction as evidenced by numerous positive reviews.
- Positioning
The Big Screen Store positions itself as a customer-friendly retailer that prioritizes low prices and high-quality service in the competitive electronics market.
- Audience
The target users include homeowners looking for premium TVs, tech enthusiasts interested in the latest technology, and families seeking reliable home entertainment solutions.
- CTA
Shop Now
- Tags
TVs
Home Theater
Soundbars
Electronics
- Tagline
Welcome to the BIG SCREEN STORE
- Tone of Voice
Friendly, knowledgeable, trustworthy
- Differentiation
The Big Screen Store stands out by offering a double warranty on Samsung products and free tech support for life, which is not commonly provided by competitors.
- Brand Positioning
The brand identity emphasizes trust, customer care, and expertise in home entertainment solutions, aiming to be seen as a friend in the business.
- Founded
1996-01-01