- Service Name
San Antonio Water System
- Industry
Utilities, Water Services, Public Utility, Water Management
- Main Value Proposition
SAWS ensures reliable access to water and wastewater services while promoting conservation and financial assistance for its customers.
- Description
San Antonio Water System (SAWS) provides essential water and wastewater services to over 2 million customers in the San Antonio region. The organization is committed to setting the standard for service and water conservation within the industry.
- Key Features
Payment assistance programs for customers in need; Resources for water conservation and management; Access to customer self-service options; Information on local water sources and infrastructure
- Use Cases
SAWS is most valuable for residents needing reliable water services, businesses requiring water management solutions, and individuals seeking assistance with water bills.
- Competitive advantages
Comprehensive support for customers facing financial hardships; Extensive resources for water conservation and education; Robust infrastructure management with a focus on sustainability
- Strengths
SAWS has a strong commitment to customer service, extensive resources for water management, and a proactive approach to environmental sustainability.
- Positioning
SAWS positions itself as a leader in water service provision and conservation efforts, focusing on community support and sustainability.
- Audience
The target users include residential customers, business owners, and individuals facing financial difficulties related to water services.
- CTA
Set Up a Payment Plan
- Tags
Water Conservation
Customer Support
Public Utility
Sustainability
- Tagline
We're Here to Help.
- Tone of Voice
Supportive, informative, community-oriented
- Differentiation
SAWS stands out in the market by being the largest direct recycled water system in the nation and by converting salty groundwater into significant amounts of drinking water daily.
- Brand Positioning
SAWS identifies itself as a community-focused public utility dedicated to providing high-quality water services while promoting environmental stewardship.
- Founded
1992-01-01