Strengths
SAWS has a strong commitment to customer service, ensuring that residents and businesses receive timely support and assistance.
The organization operates the largest direct recycled water system in the nation, showcasing its leadership in sustainable water management.
SAWS converts salty groundwater into 12 million gallons of drinking water daily, enhancing its resource availability.
The organization offers comprehensive payment assistance programs for customers facing financial hardships, promoting community welfare.
SAWS provides extensive resources for water conservation and education, helping customers reduce their water usage effectively.
The infrastructure management is robust, with regular inspections and maintenance of 13,000 miles of water and sewer mains.
SAWS positions itself as a community-focused public utility, enhancing its brand loyalty among local residents.
The organization has secured federal funds, contributing to its financial stability and capacity for future development.